Contact ATP Token

For account, billing, or product questions, email [email protected]. Include your organization ID and, if relevant, a request ID from the console's request logs so we can look up the exact call.

We reply to support email within two business days. Customers on an enterprise plan get a dedicated response-time commitment in their agreement.

For volume pricing, dedicated support, or a custom model allowlist, start with the enterprise plan page, or email [email protected] with “Enterprise” in the subject line.

To report a security vulnerability, a compromised API key, or a violation of the Acceptable Use Policy, email [email protected] or use the “Report Abuse” option in the console. We keep the identity of reporters confidential except where the law requires disclosure.

Most integration questions are answered faster by the developer docs than by email — start with the API reference and the OpenAPI specification. Agents and automated tools can read /llms.txt for a machine-readable overview of the platform and its docs.

ATP Token is a product of Horizon AI. Read more about the team and the company on the About page, or on horizon-ai.ai.